Soap Opera World sends its customers the following emails:
Welcome Emails to newly registered customers
Order Confirmation Emails to buyers when a purchase is made
Order Update Emails when your package has been shipped
In-Stock Notification Emails to those who wish to be informed when an item they have placed on their notifications list becomes available for purchase
We are aware that some of you are experiencing difficulty in receiving important correspondence from our website, therefore we would like to recommend that you take the following steps to correct this problem:
Firstly, make certain that you have the correct email address input for your account. You may verify this, and correct it if necessary, by logging in and selecting View or Change My Account Information. Simply click on the My Account link at the top of your screen to login.
Once you have confirmed that you have the correct email address for your account, make certain that your ISP (internet service provider) is not blocking our email address through a spam filter or other spam detection software. Be sure to add firstname.lastname@example.org to your address book and this will keep important emails from us out of your spam filter that you may have on your computer.
Customers who use an online service as their email provider, such as Yahoo, Hotmail or AOL may edit their settings to allow email from our website. Customers who use local internet providers and stand-alone email software on their computers, such as Outlook Express, may need to contact their ISP or visit their ISP's website and choose to allow email from soapoperaworld.com